Minimum order value ₹200 - Full opening video is must for any claims - WhatsApp us for bulk/wholesale/return gift orders

Privacy Policy:

Witty Pops | HBA VENTURES ("us", "we", or "our") operates the www.wittypops.in website (the "Service").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

1. Introduction:

At Witty Pops, we are committed to protecting the privacy of our customers. Our privacy policy outlines how we collect, use, and safeguard your personal information when you use our e-commerce website.

2. What Personal Information We Collect:

The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

3. Information We Collect Directly from You:

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
  • 4. Information We Collect through Cookies:

    We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

    5. Information We Obtain from Third Parties:

    Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify, Payment Gateway Providers, cookies, libraries, pixels.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

    6. How We Use Your Personal Information:

    Providing Products and Services: The company collects personal information to provide services and products, manage contracts, process payments, facilitate returns, exchanges, and other transactions, and to maintain customer records.

    Marketing and Advertising:

    Personal information is used for marketing and promotional purposes, such as sending material, advertising products or services, and tailoring those advertisements for individuals based on the personal information provided.

    Security and Fraud Prevention:

    The company uses personal information to detect, investigate or take action regarding possible fraudulent or illegal activities, and to protect the security and integrity of their site and services.

    Communication

    Personal information is utilized to communicate with customers, such as sending updates, promotional materials, or other relevant communications.

    Improving Services:

    Personal information helps the company to improve their services by understanding and analysing how users interact with them, and to optimize website functionality and enhance the overall user experience.

    Customer Support:

    Our customer support team may use your information to assist with inquiries, resolve issues, and provide support.

    7. Information Sharing:
    Third-Party Service Providers:

    We may share your information with trusted third-party service providers who assist us in operating our Services, processing payments, or delivering products.

    Legal Compliance:

    We may share your information to comply with legal obligations, respond to government requests, enforce our policies, or protect our rights, privacy, safety, or property.

    Business Transfers:

    In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

    8. Data Security:

    We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

    9. Your Choices:
    <
    Account Information:

    You may review and update your account information by logging into your account settings.

    Cookies:

    You can adjust your browser settings to refuse or delete cookies. However, some features of our Services may not function properly without cookies.

    Marketing Communications:

    You can opt-out of receiving marketing communications by following the unsubscribe instructions in the email or contacting our customer support.

    9. Requesting for data deletion:

    If at any point of time, you’d like to have your personal data completely deleted from our platform, you can reach out to us using the contact information given below under Clause 11 and we will assist you with the same within 2 working days.

    10. Children’s Privacy:

    Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us, and we will promptly remove such information.

    11. Contact Us:

    By using our Services, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy. If you have any questions or concerns, please contact us at [thewittypops@gmail.com].

    Thank you for choosing Witty Pops for your online shopping needs.